Although Aviva car insurance has a good reputation for giving the best service, there are some people that feel disappointed when they try to make a claim related to the policy. Actually, you don’t need to take those opinion in granted but you should make a deep investigation why the disappointment can happen. Thus, this article will discuss the claim process that will be likely accepted by Aviva.
Common Problem in Reporting Claims
You may wonder why this trustable car insurance company has bad reviews by some people. First, those who address bad reviews about Aviva car insurance might have bad experience in reporting claim.
Every car insurance company has certain claim inquiries that must be completed by those people who are willing to report claims. If they cannot make a proper inquires, of course the insurance company won’t processed the claims.
Another common problem in reporting insurance claim is the customers are not willing to wait patiently for the insurance company to process their claim.
For your information, many car insurance companies have specific procedure that take a long period of time to process the claim because of its complicated case. The customers should have knowledge about this if they really want the claims to be processed.
If those problems are also become your main concern, you should begin to wash away your anxiety. You should be patiently waited for the claims to be processed because you may not know what the future will bring you.
As anticipation from your car being stolen or being vandalized, and many other factors that can’t be predicted, you need to obey the car insurance company policy so that they will work best for you.
Aviva Car Insurance: How to Report Claim
If you are already registered as Aviva car insurance member you can easily make a claim and change your policy even without moving your body.
Indeed, you can take those actions by going to their website to access the features. However, there are several inquires you should fulfill before you make a claim or change the policy via the company’s website.
First, you should make a claim by calling the company when you are involved in a big accident. Aviva as an insurance company need you to speak directly so that you will get personal attention.
If you have only minor accident, you can also fill the online form to make a claim so that Aviva can process your claim after getting your online report. Moreover, if your car is stolen or damage badly, you can make full claims by filling the form.
Changing Car Insurance Policy
Aviva allows its customers to change their policy via online. All you need to do is log in to MyAviva. You will see your current Aviva policies and decided which one that needs to be changed.
You can also find a wide range of discounts from other Aviva products if you opt to buy additional policy that will be useful to protect against lawsuit when you are sued by others.
You don’t need to worry because changing the policy via online is easy and safe so that you can freely change the policy by entering your last name and policy number. After that, check your renewal policy and finally you are successfully getting the new Aviva car insurance policy.